1) What is the maximum
number of characters for an
SMS?
2) What happens when there
are more characters then the
maximum allowed for a SMS
I'm creating?
3) What is the throughput
for SMS/MMS?
4) What is the cost of
sending an MMS?
5) What will happen to the
SMS/MMSes if the computer
running the M2U is switched
off?
6) On what OSes can I run
M2U products on?
7) Could I buy an M2U
solution without the GPRS
modem?
8) If I do not buy the
after-sale customer care,
can I still ask for
technical support from
MOZAT?
9) Why does M2U Gateway or
M2U Mobile Mail Server not
start up after I run it?
10) Do M2U products support
multiple languages?
11) How many GPRS modems can
be installed into the
system?
12) Can M2U product be used
in countries and regions
other than Singapore?
13) Why is the LED on the
modem on all the time (i.e.,
on but not flashing)?
=======================================================
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What is the maximum
number of characters for
an SMS?
An SMS
is limited to 160 7-bit
characters (English
Alpha numeric
Characters) or 70 2-byte
characters (such as
Arabic, Chinese, Korean,
Japanese or Slovanic
languages).
-
What happens when there
are more characters then
the maximum allowed for
a SMS I'm creating?
M2U will
automatically
concatenate the SMS into
multiple segments, while
the theoretical maximum
number of segments
allowed by the SMS
standards is 255, the
practical maximum is
about 3-4 segments.
-
What is the throughput
for SMS/MMS?
For single modem, the
average throughput is
2-3 seconds per SMS and
5-10 seconds per MMS
(depending on size of
file, upload speeds
range from 8 ?32kbps
depending on operator).
Multiple modems will
linearly increase the
throughput. Please note
if an MMS is sent to
multiple recipients (for
example, 10 mobile
numbers), it will only
take the time of sending
one MMS
-
What is the cost
of sending an MMS?
It
depends on your mobile
service provider.
Overall speaking, MMS is
much more cost-effective
than SMS. In Singapore,
an MMS with size of 30KB
(30000 bytes) costs
S$0.30. An SMS (with
size limit of 160 bytes)
costs S$0.05. So an MMS
with 187.5 times of the
content of an SMS costs
only 6 times of it.
-
What will
happen to the SMS/MMSes
if the computer running
the M2U is switched off?
SMS/MMSes are actually
stored in the Mobile
Operators' SMSC/MMSC
before being delivered
to the intended mobile
recipient. If the mobile
recipient is
unreachable, the
SMS/MMSes will be stored
on the servers for a
period of time. The
period of time will vary
between operators.
-
On what OSes can
I run M2U products on?
You can use M2U
products on Windows 98,
Windows 2000, Windows
2000 Server, and Windows
XP.
-
Could I buy an
M2U solution without the
GPRS modem?
Well, you can opt for
the M2U without an
accompanied modem.
Although, we do strongly
recommend that you use
the GPRS modem we
provide, this is to
ensure 100%
compatibility and
stability.
-
If I do not buy
the after-sale customer
care, can I still ask
for technical support
from MOZAT?
Yes you can. However,
you will be charged
according to the
complexity of the
problems.
-
Why does M2U
Gateway or M2U Mobile
Mail Server not start up
after I run it?
Please try restarting
your computer, then run
M2U again.
If M2U still does not
start, please check
that:
1. The modem has a SIM
card inside it and the
LED of the modem is
flashing green.
2. The SIM card inside
the modem has its PIN
number disabled.
3. There are no other
programs occupying the
modem. These include any
programs that open the
modem port to send AT
commands, to
send/receive SMS, to
check the modem status,
or use the modem to surf
the internet.
If, after checking the
above and M2U still does
not start, please
contact MOZAT at
support@mozat.com or +65
67743190.
-
Do M2U products
support multiple
languages?
Yes. M2U supports
UNICODE, the industry
standard, for SMS and
MMS.
-
How many GPRS
modems can be installed
into the system?
It depends on the USB
ports that the system
have. Normally, a
desktop computer has 2~4
USB ports built-in.
However, a USB hub
(external power supply
compulsory) can extend
the number to 8 or more.
-
Can M2U product
be used in countries and
regions other than
Singapore?
Yes. M2U product can
be used in any country
and region where mobile
service providers
support MMS through GPRS
protocol and support
SMS. M2U supports mobile
service providers with
zero-configurations. If
you do experience any
incompatibility please
do not hesitate to
contact us
support@mozat.com
-
Why is the LED
on the modem on all the
time (i.e., on but not
flashing)?
The signal is not
strong enough at the
site. The modem cannot
find the mobile network.
Please try other places.
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